Hey Justice,
I must be one of the six. Maybe the others in our little group will chime in. AP received my initial downpayment Oct 16th. Just to bug him because I couldn't contain my excitement, I sent an email right before Christmas, and he replied the next day. [i think] I understand the pressure from spouses! haaa haaa.... My husband just shakes his head at me. It is alot of $ to be spending. [Thankfully, my hubby's 1st 2 wives trained him VERY WELL.]
I am fully confident that all 6 of us will get our awesome armor as soon as AP + friend can manage it. Yah - I think US Customs has stepped up the security. (I'm glad, actually!)
I hope this experience hasn't ruined all the fun that this should be for you and your family. I'm sending good thoughts your way and to up to Canada. I don't know what to say about you not getting your refund. That HAS to be frustrating. However this turns out, I sincerely hope you get resolution that you and your family are ok with. I'll let you know as soon as I get my armor. Shall we make a bet on who gets theirs first? Maybe it's not a good time for jokes.. just trying to ease your worries! Take care, guy! Jenny