UKG only do canon events mate, thats the problem. Every troop is dealt with as if Lucas himself is about to walk through the door.
Makes for very high standards, but can sometimes lead to situations like this.
As for lids: we have, as many already know, a lids on at all times infront of the public. Its made a little more workable as we ensure that EVERY event we attend is due to invitation and that we are provided with secure changing / lids off facilities out of the public eye. But thats for another discussion.