Daetrin[Admin] Posted September 5, 2015 Report Share Posted September 5, 2015 So, the first 100 or so helmets had bad curing and I know I cut a ticket with them months ago, but have not heard a thing in the past 60 days. Has anyone gotten a replacement helmet yet? Quote Link to comment Share on other sites More sharing options...
Griffin-X[TK] Posted September 5, 2015 Report Share Posted September 5, 2015 Nope. Quote Link to comment Share on other sites More sharing options...
aeruk[TK] Posted September 5, 2015 Report Share Posted September 5, 2015 Yeah, mine arrived on Friday.Ā I mailed my original helmet back to them about five weeks earlier. 1 Quote Link to comment Share on other sites More sharing options...
Pancho[TK] Posted September 25, 2015 Report Share Posted September 25, 2015 I submitted a ticket on 9/8. no response yet. Quote Link to comment Share on other sites More sharing options...
jjarmoryinc Posted November 14, 2015 Report Share Posted November 14, 2015 I submitted a ticket about mine and got a prompt response but no ETA on how long the exchange will take. Really would prefer to have a pristine one in hand in time for the premiere... Quote Link to comment Share on other sites More sharing options...
Dark PWF[Staff] Posted November 15, 2015 Report Share Posted November 15, 2015 I submitted my ticket in late September. My replacement is being delivered tomorrow. Anything specifically that you're wondering about? Quote Link to comment Share on other sites More sharing options...
Daetrin[Admin] Posted November 15, 2015 Author Report Share Posted November 15, 2015 FWIW, mine has not yet arrived, no emails, no status Quote Link to comment Share on other sites More sharing options...
Dark PWF[Staff] Posted November 15, 2015 Report Share Posted November 15, 2015 Ugh. The only reason I know it is coming is because of the FedEx Delivery Manager notification I received.<br><br> Nothing from ANOVOS. Quote Link to comment Share on other sites More sharing options...
camprandall Posted November 23, 2015 Report Share Posted November 23, 2015 FYI - this thread should be in the member's only section. Discussing the quality of the product or replacement processes is most certainly covered by the NDA. Just trying to keep us in good shape. Quote Link to comment Share on other sites More sharing options...
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