Sonnenschein Posted November 9, 2012 Report Share Posted November 9, 2012 Always around Christmas, the postal gods get mad. It seems that packages are seriously delayed, and on one occasion, the package was emptied along the way. So,if you feel you're already waiting too long or have another problem, please send me a (friendly) email to karin25 (at) gmx.net with all your details and I will take care of you! I'm well known for my customer's support! No worries, people always get their orders. That's the "Sonnenschein" quarantee! Quote Link to comment Share on other sites More sharing options...
TrooperJesse[TK] Posted November 9, 2012 Report Share Posted November 9, 2012 Hahaha, your the best ! Quote Link to comment Share on other sites More sharing options...
TK-42779[501st] Posted November 9, 2012 Report Share Posted November 9, 2012 Karin, you rock. There is no reason people should get bent out of shape , these things happen and you refund/resend without hesitation. Hopefully level heads will prevail for you this holiday season. Sent from my Galaxy Nexus using Tapatalk 2 Quote Link to comment Share on other sites More sharing options...
Griffin-X[TK] Posted November 9, 2012 Report Share Posted November 9, 2012 You ARE awesome Karin. Thanks for all you do for the FISD. Quote Link to comment Share on other sites More sharing options...
Sonnenschein Posted November 9, 2012 Author Report Share Posted November 9, 2012 Thanks, guys.I appreciate that. But I think good communication and being upfront with everyone is most important when selling. Quote Link to comment Share on other sites More sharing options...
HockeyTrooper[TK] Posted November 9, 2012 Report Share Posted November 9, 2012 And that is why Karin is one of the best people to work with on here. Quote Link to comment Share on other sites More sharing options...
Sonnenschein Posted November 9, 2012 Author Report Share Posted November 9, 2012 Enough of the flattery! :D Quote Link to comment Share on other sites More sharing options...
Oztrooper[TK] Posted November 9, 2012 Report Share Posted November 9, 2012 Thanks Karin, Incidentally do you know roughly what the wait time is usually when shipping to the USA ? Does 3-4 weeks sound about right ??? Just so you don't get a flood of anxiety from curious customers ? Quote Link to comment Share on other sites More sharing options...
Sonnenschein Posted November 9, 2012 Author Report Share Posted November 9, 2012 Yes, 3-4 weeks on the average. 5 weeks did occur a few times. Very lucky ones take 10 days. The longest was 7 weeks to Canada. Oh, and the reason for asking to be emailed is thst my inbox is quite full and I can answer emails from my Galaxy Nexus anytime and anywhere. Quote Link to comment Share on other sites More sharing options...
TK Keith[TK] Posted November 11, 2012 Report Share Posted November 11, 2012 But I think good communication and being upfront with everyone is most important when selling. Excellent points. I hope everyone appreciates your efforts. To me, "troopers helping troopers" means that people should be understanding, considerate, and help each other enjoy this awesome hobby of ours! Quote Link to comment Share on other sites More sharing options...
Oztrooper[TK] Posted November 16, 2012 Report Share Posted November 16, 2012 Hi Karin, received my handguards today after ordering them on the 14th October...took approx 4 weeks to get to the US...just so everyone out there knows..... Quote Link to comment Share on other sites More sharing options...
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