I have problem with CAboots either.
Aug 13,I ordered 2 pairs(1 for me,1 for friend).Aug 15,I paid bill via paypal. later in same day I found I got wrong size (I have no idea with US size.euro size is common in CHINA,so sorry about this).then I wrote a mail to custom service ask change size.
CAboots Custom Services respones speed is very slow .Today is Aug 22,I have no respones even a word since Aug 18. after I asked change size,the day before yesterday,I found,I could not check order status.(there is NO order status anymore).2 pairs boots shows up in cart,I don't know what's meaning,means I need checkout again? pay again? what's happened about my order No.2008-08-1362?
No one tell me how to change size by myself,No one tell me who will help me change size,No one tell me When time can change size. No one tell me When time can ship of course.