New Member having trouble signing up

[kman[TK]]

Hi, I'm posting on behalf of Roger David, a new recruit who has been trying to get signed up to the FISD forums.  He has tried multiple times but has not received an approval yet, because he never receives a confirmation email.  Two different email addresses were used, both at mac.com.  (Not sure if I should post them here, but I have them both if needed)  His TKID is TK28602.

 

Can something be done to assist him in getting logged into the forums?

[themaninthesuitcase[Admin]]

There was a change in how emails are sent recently and it seems that some are getting lost once they leave the server. 

 

Do you have a user name for him? 

[kman[TK]]

Re-reading his message, I think his username is his TKID: TK28602.  I've sent him a message for confirmation, but I'd start there, if possible.

Edit: His "first attempt" at signing up, under the first email address, was for username "Frogstir".  The second attempt, with an alternate email, was for username "TK28602".

Edited September 6, 2018 by kman

[themaninthesuitcase[Admin]]

I've resent the validation for TK28602, the other one says it was cancelled. Can you ensure they check their junk folder.

[kman[TK]]

Hi, sorry for the delay.  Revisiting this.  Roger confirms he has not received any emails.

 

I'm going to PM you his info so it's not posted publicly here.