It is very interesting to read your comments. Elsewhere on these and other forums, it was stated by someone "in the know" that The Mouse is micromanaging aspects of the products such as testing and packaging. When any one of these things are rejected, it is back to the drawing board for Anovos, leading to additional delays. Furthermore, it has been said, and appears to be true, that The Mouse has Joe/Anovos under a gag order regarding what can be said and shown. If there is truth to what you and the other person posts, then it seems like The Mouse shares some of the blame of the customer dissatisfaction and it would be a bit hypocritical of them to be coming down hard on ANOVOS because of this.
As it stands, I'm still going to wait it out for the First Order armor from them.