All signs are pointing to them being afraid of how the truth will be received by their customers. I think they have known all along what the real delivery dates are going to be. They already seem to struggle with cash flow as evidenced by how hard it is for people to get refunds. If they told people back in Spring that they would have missed their projected ship date by 9 months minimum, they would have likely had an avalanche of refund requests that they wouldn't have been able to honor. To be clear, I think Anovos customer service is just as in the dark as the customers, they get fed the "on track to ship by X" and that is what they regurgitate.