Gaz Solo Posted April 25, 2011 Report Share Posted April 25, 2011 hi all, need a bit of help! i'm trying to change my email address... but when i enter the new details and click to submit, i get a message saying that the email address is already being used!?! But all correspondance i get still goes to my old address! is there a quick fix? am i doing something wrong? am i just being stupid? Quote Link to comment Share on other sites More sharing options...
firebladejedi[TK] Posted April 25, 2011 Report Share Posted April 25, 2011 I think I had this trouble a few years back. I think the email address needs to be the same for all the 501st detachment and you need to change it centrally. Hopefully someone who knows how will be along to explain. Quote Link to comment Share on other sites More sharing options...
Dmian Posted April 25, 2011 Report Share Posted April 25, 2011 Do you have an account at the Imperial Hub (http://passport.imperialhub.com/) or any other detachment that's part of the Hub? Quote Link to comment Share on other sites More sharing options...
Gaz Solo Posted April 25, 2011 Author Report Share Posted April 25, 2011 (edited) Do you have an account at the Imperial Hub (http://passport.imperialhub.com/) or any other detachment that's part of the Hub? no that i know of. Is that something i should do? i have my 501st and UK Garrison accounts, both are registered to my current email address Edited April 25, 2011 by Gaz Solo Quote Link to comment Share on other sites More sharing options...
Gaz Solo Posted April 25, 2011 Author Report Share Posted April 25, 2011 a-ha! just noticed my 501st account is still registered to my old address, that might be the problem? I've requested it to be changed, hopefully that'll work! Quote Link to comment Share on other sites More sharing options...
Dmian Posted April 25, 2011 Report Share Posted April 25, 2011 I don't know if your 501st account has a direct relationship with the Detachment account. Try logging to the Hub and manage the account from there, to see if it let's you change the e-mail. If the system says the e-mail is already used it may be because it has the same e-mail in the database somewhere. It could be from a failed registration, or a registration at another site from the Hub (that use the same "Passport" feature). Did you have problems when you tried to register? Send Bluey and me a PM with the e-mail that you're trying to use (the one that the system says it's being already used) to try to find out who's using it and why. Quote Link to comment Share on other sites More sharing options...
Gaz Solo Posted April 25, 2011 Author Report Share Posted April 25, 2011 okey-d... i've checked the Hub, and my current email address is registered to it. But when i try to change my FISD, it still comes up as already being used, and has my old address registered will send PMs to you & Bluey Quote Link to comment Share on other sites More sharing options...
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