Yeah, I learned the hard way: Not a good option if you're doing your first build unless you want to hang on for one more harvest with Uncle Owen. I canceled my order mid-September but didn't receive my refund until I threatened a "charge-back" with them around the 28th day after cancelling. Since then, I purchased a kit from RS and actually put it together these past 2 months and just found out today that I am now TK 19232! If you're still waiting for a refund, threatening a charge-back seemed to get their attention.