I've been waiting almost 9 months for my TK kit. I work with a 501st member and he stated that the ANOVOS is a good kit, as this will be my first kit and build. Customer support is online only, no Phone# to call to get a live person. However they are very professional and courteous with the online chat. My only complaint is the wait time...9 months and counting. Just waiting to get my armor so I can get started and join up. Good Luck