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Tevva

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Everything posted by Tevva

  1. So as a total noob I read this post but not through all the replies to it then bought a Phasma kit from Thor's costumes and hobbies. Doing more research after my ordeal I found someone said Starforge is now Thor's costumes and hobbies on Amazon, while I did research and can't attest to that I can say to avoid them at all costs! After posting my armor kit I received on here and on the Phasma Facebook page many people were quick to point out inaccuracies in the armor. I decided to return it as I don't have the means to re-fabricate an entire set of fiberglass armor. They claimed it met or exceeded 501st expectations in their description on Amazon. I bought it for that purpose. Well they have since refused my return request in a series of unprofessional, rude emails that do a lot of badmouthing the 501st. Please don't buy from them. I'm gonna post the email traffic below because it is hilarious and to show how unprofessional this seller is. (Italics are emails from me) (Bold are emails from the seller) ________________________________________________________________________________________________________________________________________________________________________________ Return reason: Inaccurate website description Customer comments: I was really looking for 501st approvable armor and it is too inaccurate to be fixable. When I did some more research I found this to be true, every piece has at least one innacuracy. Dear theresa, Thor's Costumes and Hobbies has closed the return request listed below. Reason for the closure of your request: Expiration of returns period Seller comments: We don't "Guarantee" that the costume kit will be accepted by any particular costuming club as per THEIR rules. 501st is a commercial based club that wants you to buy THEIR under-the-table costumes and will deliberately make rules and variations to discourage buyers from buying from other entities, and are well known for prejudicing against non-member sellers products and adjusting their codes and specs for that purpose from time to time. The costume kit allows you to modify it easy enough to adapt to these variations in 501st club policies since it requires building and adjustment to personal requirements and specs. Dear Thor's costumes and hobbies, I don't care your views on the 501st, I care that you sold me a product that didn't fit the product description when I bought it. This morning, your product description clearly said "meets or exceeds 501st approval" after my return request you changed that. I also have an email from your company claiming the exact same thing. Please accept my return request, I cannot justify spending hundreds of dollars and hours making this costume 501st approvable when I bought it with the thought and description that I would not have to do such extensive modifications for that purpose. We have numerous members using these costumes in the 501st, that were thus 501st approved. 501st is already well known for changing their specs often, and even duplicating our products, thus pirating them. When you purchased the kit there was no conflict with their specs. The item is as described. The kit as described requires your own workmanship to complete it to your desired finish and fine detail. You posted a picture from a rather recent 501st update of the forearm set, that set is not authentic in detail, but is rather someone else's RENDITION of what THEY think the costume part should look like. Our notice stated meets or exceeds, thus our parts exceeded the quality of what they are showing, which is often the case. I cannot offer a refund based on someone else's club politics, rivalries and speculations. Dear Thor's costumes and hobbies, Based on the last two emails I have received from you, I get a strong feeling that you are denying my refund because of your personal dispute with the 501st club. This is very unprofessional, as this is between you, the seller and me the consumer. I would like a refund based on an inaccurate website description. I am not satisfied with your product and there are better prices available on higher quality similar items. If you are absolutely certain that your product meets or exceeds that club's standards then why did you change the product description shortly after receiving my return request? The description now makes no such claims as it did when I bought it and when I checked the description again this morning. I am not asking for a refund based on someone else's club politics, rivalries and speculations. I reiterate, after receiving your product I no longer want it because of the inaccurate website description and better pricing with similar items. I will be filing a claim with Amazon if you continue to deny my request for a refund. And thus the truth comes out, you've changed your mind as you've found a cheaper version of the product and you're using the vague excuse of you're opinion of it being inaccurate in order to extort a refund at the expense of my spending $400.00 to ship it to you from around the world. How "unprofessional" of you. I have no "personal dispute" with 501st, I just stated the facts as are well known throughout fandom regarding their changing specifications and attempting to push out other sellers from their own pirated product sales. Ok, fine, return the item to the address on the carton, the refund will be issued after the item has been returned and inspected. Dear Thor's costumes and hobbies, I am truly disappointed that it has come to this, the costume is made with quality and care but not what was described when I made this purchase. I paid around 250 dollars for shipping as shown in my order details. I am a bit confused as to why you would have to pay another 400 dollars on top of that for shipping from Virginia to Oregon. I am not attempting to "extort" anything from you, I paid quite a bit of money for a product expecting something you described and received a product that was not as described. I will be making my return claim through Amazon. _______________________________________________________________________________________________________________________________________________________________ As you can see, this person definitely fits the description as being from a wretched hive of scum and villainy. At the end they even try to get me to send it back to them without Amazon's guarantees which seems like a scam to me. It seems as though they want me to send it back so they can find something wrong with it and not refund me. In the words of the infamous Admiral Ackbar: "IT'S A TRAP!"
  2. Just received a phasma kit from them without finding this post first. :'( Luckily I found the Phasma FB group and posted pictures before I did anything to it and they told me it was innacurate. All I gotta do now is trudge through their return policy BS. Sneaky Hutt-spawn changed their name. Sent from my SAMSUNG-SM-G891A using Tapatalk
  3. So this is a kit from Thor's costuming and hobbies off amazon. The armor pieces are very well made and exceeded my expectations, the only complaint I have is that the pictures they have up on Amazon show a couple gaskets included and I didn't receive them. I probably didn't read as far into the product description as I should have but no worries. I'm considering making my own gaskets. Sent from my SAMSUNG-SM-G891A using Tapatalk
  4. So I just experienced my first big brown box day, and it is more exciting than I've read. However I didn't really read alot about it being incredibly overwhelming as well. Holy crap I have no idea what I'm doing. I have this suit of beautiful fiberglass Captain Phasma armor and I don't know where to start. Well I kind of do, first I'm going to be researching and in between researching I'll build a little paint booth in my garage. Then I'll research more and more (I'm pretty sure I'm going to be researching the entire time) I'm almost afraid to even touch the armor. Well here I go on an interesting, exciting, and most likely a little painful journey to become captain phasma. Sent from my SAMSUNG-SM-G891A using Tapatalk
  5. Whoops just noticed I put this post in ANH shows how much of a noob I am . And no damage to the armor!
  6. So I just experienced my first big Brown box day, and it is more exciting than I've read. However I didn't really read alot about it being incredibly overwhelming as well. Holy shucks I have no idea what I'm doing. I have this suit of beautiful fiberglass Captain Phasma armor and I don't know where to start. Well I kind of do, first I'm going to be researching my an impolite person off and in between researching I'll build a little paint booth in my garage. Then I'll research more and more (I'm pretty sure I'm going to be researching the entire time) I'm almost afraid to even touch the armor. Well here I go on an interesting, exciting, and most likely a little painful journey to become captain phasma. Sent from my SAMSUNG-SM-G891A using Tapatalk
  7. I am a newbie and I know it's a little crazy that the first thing I want to make is Captain Phasma armor but I was wondering if worbla (thermoplastic) is 501st approved. Sent from my SAMSUNG-SM-G891A using Tapatalk
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