I recently bought a complete Stormtrooper commission outfit with the E-11 blaster. I am not very happy thus far and I have had little to no response from them with the exception that "they are very busy with orders".
To make a long story short (on my ongoing disappointment with RS) I can say the replica E-11 is actually pretty darn good for what it is and was the highlight of the issues I still face with the armor finish (looks all pieces made were a very "rushed" job) and they did admit in one email that they are very busy "with the new movie coming out" and all.
They don't have a link or any pics of the DLT-19 for some reason although they show it in their main page slide show banner.
However- I will say that when I was shipped the commissioned armor with the E-11 that they only wrapped it in 2 layers of mini-bubble wrap and put it at the bottom of the box with the armor. As we know how UPS handles the boxes through their shipping centers I own a nice E-11 replica with a busted up front sight. I can glue it all back together but it (in my opinion) should have been packed a lot better.
Not happy after spending $2300 USD for what I got.
For any future armor and accessories I will be looking elsewhere.