After waiting this long I do feel it is a canned response but what does screaming in all caps on online chat help me?
I do know some things I have ordered have been quickly delivered.
I have seen things I did want to purchase from them but until this is cleared up I can't.
I can't order another thing knowing they have thousands of dollars of goods I have yet to receive and I think its a shame as they may have made more sales from me.
but going on 3 years leaves a very bad taste in my mouth, Yes I ordered multiple sets.
Just some plain honesty and clarity would help their case but I have failed to see it.
Afraid to block the "hey we got a new Boba Fett Blaster" in case I miss the your order is ready to ship email.
And I can't believe customer service doesn't get updates from the back office as I work for a large company and every customer whether 50 Million in Sales or 15 thousand gets treated with the same respect and gets their concerns answered.
These are not question's we are asking them they are concerns.