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"Fuzzy" sound/static coming from an Aker


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I'm sure this has been posted/asked/answered - but I'm looking through the forums and nothing stood out.  I just got my Aker (10 watt model) amp and iComm in the mail. (YAY!)  And of course I tried it out and I'm not getting any feedback, which is good. But what I'm getting is constant fuzzy sounding white noise and my voice does not come through clear at all. It's very hard to hear and when the volume is set loud enough to be heard, the iComm is so loud I feel like someone will go deaf. 

 

Is this normal?  I'm just using the out of the box Aker amp and mic, the PTT button with the iComm.  I've tried it both with and without the PTT mode. Still sounds fuzzy and distorted, and not in the good ways.

 

Any advice? 

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