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bear0902

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  3. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    I received this email today. Keep in mind I requested the refund back in July.  
     
    “
    We understand you are waiting for your refund and sincerely apologize for the delay in processing. We can confirm that your request for cancellation/refund is with our Accounting Department, who has registered your order for Cancellation/Refund in their system. Thank you for your patience during the processing of this request. Accounting will contact you directly if they require further information. When your order has been refunded, you will receive a notification via our automated system notifying you of this occurrence.”


    We sincerely appreciate your patience and wish you well!

    Note: If you are interested in a Store Credit to purchase a different in-stock item, kindly lodge a NEW SUPPORT REQUEST, which includes the Subject Title: Store Credit Request

     
     
     

    I got that same reply yesterday but I never asked for a refund tho.


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  8. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    Thats what they told us at celebration Chicago. Think if you placed an order after April 2019 (I think that was date) your screwed. But I would still try and complain daily like 3x a day. I got my refund from them thank God but I ordered celebration Orlando

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    I ordered may 4 2017 I will send tons of emails for sure ! I literally just got the sith trooper kit and already finished it in less then 3 months and it’s my first time ever building one ! That’s sad they couldn’t deliver they really should stop advertising lies ! I can’t believe I did a kit before they even shipped.


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  11. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    With the hold up with court cases, the not being able to get China molds released and refunds they appear to be in a bad way financially, although able to supply some pieces. Its a shame as former 501st members they would be aware of the community, need for armor and suppliers not supplying. Its just a shame for many who put their faith in them. Having an early set (charlie) of FOTK armor I can say that communication way back then was still bad, again if they came straight and have realistic dates and info I'm sure although annoying people would be happier. I would purchase another set if only they could supply.

    I asked for refund they said I could only do in store credit :/ I said no I want my money back I don’t wanna purchase from them anymore. They haven’t replied


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  12. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    Seen several people getting the AT-AT driver helmets they ordered a couple years ago. And I and someone else I know just got our shipping invoices today for the Picard "Darmok" jackets we ordered a couple years ago. The Royal Guard helmets are shipping now, too, from the couple people I've seen receiving them. And the second wave of Din Djarin Mandalorian helmets seem to be in production now, too.
     
    They claim they're trying to move all production States-side. The things they are making/finishing/have moved here seem to be the ones that are shipping. They say there are delays getting the steel dies for the FOTKs from China, and, knowing how things are borked coming from there, I'm actually inclined to believe it. I'm pretty sure a large chunk of early production went to Disney to dress Rise of the Resistance before all this happened and they expected to be able to get more made and moving without too much more of a delay. I also know everyone I know who works there (or has ever worked for Disney or LFL) is working under about this many NDA's:
     
     
    2059909371_Post-ItMan-HalloweenCostumeContestatCostume-Works_com.thumb.jpg.ed7109cafefec16d8c731e87321f1220.jpg

    I work in galaxy edge and honestly can’t wait to ask a few questions to my higher ups about what they know the last time I spoke to one he honestly didn’t know who the company was. But he’s the one in charge of selling the suits in the first order bay so I was a bit confused but it was before we even opened so gunna chit chat with him to see what he knows know. NDA I have yet to see anything in Disney about that and the Star Wars stuff our imagineers are very open to talking to us unless it’s something new coming out then they stay silent but very cool people always tell the tips and tricks to their work when we got a Star Wars galaxy edge walk around they gave us so much info and hidden features that we where mind blown lol


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  14. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    Did any one know about this ? I wrote to them and this is what they said but I didn’t know this info.

     

     

    ————————————————————

    Thank you for your question about your Pre-order availability status of the Stormtrooper armor. For your convenience product availability updates have been provided here.

     

    So you are aware, we are still in the process of negotiating to get our molds from our Chinese mfg so we can start production at our Texas factory. Although our non-essential manufacturing facilities in Texas are now able to operate at 50% capacity, the previous months' long full shutdown from China then our US factory shutdown has resulted in extremely delayed manufacturing times for our products here and abroad. We hope to have production ready by the end of the year, but we cannot currently guarantee specific availability dates for any pre-order products as our production capacity is severely affected by our State's non-essential manufacturing restrictions. As soon as our state authorities allow us to resume full normal operations, we will provide you with more comprehensive dates, until then we will continue to follow mandates so we can make it through this crisis together.

     

     

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  17. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    No problems mate always worth asking. Sorry you have been waiting so long, Anovos has dropped the ball massively and it's just a shame how many are still waiting. 
     
    If you want to have a look at what they have so far for the CRL head here https://forum.specops501st.com/forum/171-first-order-sith-trooper/

    I feel bad for every one too..... but yeah thanks for info


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  19. ANOVOS (DENUO NOVO) FOTK Armor Delivery Possibility

    in TFA Stormtrooper

    Posted

    No Spec Ops are still working on it, they had a couple of projects to get done over the last few weeks so there has been another delay, I have been assured that they will be completing very soon

    Oh okay I thought I was crazy lol I was trying to restrain from asking but I’m still new so I did an impulse buy and got the sith kit from Jim tripon since I’m still waiting for my first order one from anovos wow can’t believe 3-4 years have passed already and I have everything for it except the armor lol so funny so I guess the sith trooper will be my first


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