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Redcoat 35 access problem

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This was just posted on our garrison's boards:

<edit to remove personal details>


If an admin could take a look and let him know what's going on, it would be appreciated.

Edited by themaninthesuitcase
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The email you provided is correct for that account. As far as I can see there is no reason why they shouldn’t be able to log in. 

If you can get the exact error we might be able to narrow it down more. 

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