kman[TK] Posted September 5, 2018 Report Share Posted September 5, 2018 Hi, I'm posting on behalf of Roger David, a new recruit who has been trying to get signed up to the FISD forums. He has tried multiple times but has not received an approval yet, because he never receives a confirmation email. Two different email addresses were used, both at mac.com. (Not sure if I should post them here, but I have them both if needed) His TKID is TK28602. Can something be done to assist him in getting logged into the forums? Quote Link to comment Share on other sites More sharing options...
themaninthesuitcase[Admin] Posted September 5, 2018 Report Share Posted September 5, 2018 There was a change in how emails are sent recently and it seems that some are getting lost once they leave the server. Do you have a user name for him? Quote Link to comment Share on other sites More sharing options...
kman[TK] Posted September 6, 2018 Author Report Share Posted September 6, 2018 (edited) Re-reading his message, I think his username is his TKID: TK28602. I've sent him a message for confirmation, but I'd start there, if possible. Edit: His "first attempt" at signing up, under the first email address, was for username "Frogstir". The second attempt, with an alternate email, was for username "TK28602". Edited September 6, 2018 by kman Quote Link to comment Share on other sites More sharing options...
themaninthesuitcase[Admin] Posted September 6, 2018 Report Share Posted September 6, 2018 I've resent the validation for TK28602, the other one says it was cancelled. Can you ensure they check their junk folder. Quote Link to comment Share on other sites More sharing options...
kman[TK] Posted September 25, 2018 Author Report Share Posted September 25, 2018 Hi, sorry for the delay. Revisiting this. Roger confirms he has not received any emails. I'm going to PM you his info so it's not posted publicly here. 1 Quote Link to comment Share on other sites More sharing options...
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