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UPDATE: Posting problems - status and how to post


Daetrin

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FISD went down yesterday (along with IOC) and the admins did a repair of the database to get us back up.  Many people are reporting that they cannot post via the web, but they can via Tapatalk.  @Locitus and @Darth Aloha are on it and are troubleshooting.

 

We tried clearing the cache and running diagnostics, but so far no smoking gun.  Our apologies while this is ongoing.

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So here is what people are seeing.  Please READ and follow the instructions if you see this issue:

 

Problem: You go to a topic and create a reply.  You click "Submit Reply", but nothing seems to happen.

 

Reason: the server is just running a little slow.  Normally it takes a second before it "posts" your reply, but with so much load on the server it is just taking a bit.

 

What to do: Wait.  It may take 5-10 seconds to fully commit, but please just let it do it's job.  

 

What to do if that doesn't work: if after 30 seconds (clock seconds, not perceived "seconds") it's still not working, or times out, you can try using Tapatalk if you are on mobile.  You can also email the admins as it may be that we are just spiking the sever.   Why?  Because traffic on FISD continues to grow, and like a crab we are outgrowing our "shell".  Yes, we will move to the Legion servers later this year, but you may notice that FISD (and also IOC which is on the same server) are slow at certain peak times of the day.

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