Rob78 Posted March 7, 2016 Report Share Posted March 7, 2016 Being pretty new to this, I have ordered an E-11 upgrade kit from Doopydoo's. I have paid it already and also received a confirmation email but no updates, no shipping notes and obviously no package yet. Tried to email them twice with no answer and calling both phone numbers wasn't successful either. Is that normal? How long does it normally take to receive an order. I am based in Germany, so that shouldn't take too long I guess... Any feedback from your experience would be great. Thanks! Quote Link to comment Share on other sites More sharing options...
bjsavage7[TK] Posted March 7, 2016 Report Share Posted March 7, 2016 I know sometimes they can be very slow to answer/ship, but being in Germany, you might be a bit luckier with the shipping part. Lots of suppliers aren't as quick to respond as we'd like them to be. Hopefully they'll get back to you soon. Quote Link to comment Share on other sites More sharing options...
humperdingle Posted March 7, 2016 Report Share Posted March 7, 2016 I've sent emails / phoned, too. No response. The E-11 kit is always out of stock. Even when I get a (Blank!) email from them, and hurriedly leap over to the website - nope, still out of stock.<br><br> Surely a back order system would be possible? One kit each, to stop the builders/sellers cashing-in? Quote Link to comment Share on other sites More sharing options...
AWOL Posted March 7, 2016 Report Share Posted March 7, 2016 It took 2 weeks got me to get my 1st scope off them, still waiting for the 2nd, they ain't the quickest at dispatching stuff and I'm in the UK... if it works kick it, if it doesn't work kick it till it does... Quote Link to comment Share on other sites More sharing options...
Sandmann66 Posted March 7, 2016 Report Share Posted March 7, 2016 Hi Robert,I'm from germany too.It took 6 weeks to hold it in my hands.BTW:I asked for a binocular and a DLT-19 and newer receive an answer Quote Link to comment Share on other sites More sharing options...
Rob78 Posted March 8, 2016 Author Report Share Posted March 8, 2016 Thanks all for the feedback! If it wouldn't be for the good reviews about the Doopydoo stuff I would have not taken their website/store seriously... Anyway, ironically this morning I got an email saying my kit is dispatched So good news there. Still the lack of communication is a bit of a letdown. Quote Link to comment Share on other sites More sharing options...
justjoseph63[Staff] Posted March 8, 2016 Report Share Posted March 8, 2016 They are famous for not communicating, but they do deliver. Took me 7 weeks and a threat from Paypal to get any communication out of them, but the product is great! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.